Turn missed calls into booked appointments with an AI agent trained specifically for your business.

WelcomeAI

Established businesses lose revenue every day to missed calls and slow follow-up.

We install and train AI voice agents that answer, qualify, and book customers automatically — so your team can stay focused on revenue-producing work.

What this solves

  • No more calls sitting on hold
  • Fewer missed opportunities after hours
  • Faster response and appointment booking
  • Consistent answers to common questions
  • Smart routing to your team when needed
  • Clean, reliable capture of caller information
  • A branded experience every time someone calls
  • Relief for your front desk so they can focus on real conversations

    If you’re looking to reduce phone interruptions while capturing more qualified calls, let’s determine whether WelcomeAI™ is a fit.

    WelcomeAI

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    Businesses can lose revenue because

    Even well-run teams run into the same patterns:

    • Calls roll to voicemail after hours
    • Slow follow-ups kill momentum
    • Interested prospects move on to competitors

    These gaps are predictable — and fixable.

    How WelcomeAITM helps

    • Answers calls and messages instantly
    • Handles common questions and captures lead details
    • Sends clean summaries directly to your team
    • Works 24/7, including nights and weekends
    • Escalates to a human when the situation requires it

    Businesses can lose revenue because

    Even well-run teams run into the same patterns:

    • Calls roll to voicemail after hours

    • Follow-up happens too slowly

    • Interested prospects move on to competitors

    These gaps are predictable — and fixable.

    How WelcomeAITM helps

    • Answers calls and messages instantly
    • Handles common questions and captures lead details
    • Sends clean summaries directly to your team
    • Works 24/7, including nights and weekends
    • Escalates to a human when the situation requires it

    How WelcomeAITM Works

    Step 1: A Branded Greeting

    A friendly, professional greeting customized to your business.

    “Thanks for calling [Business Name], I’m [Name your Agent]. I can help schedule appointments, answer questions, or connect you with the right person.”

    Step 3: Smart Qualification

    Based on your rules, WelcomeAITM can ask:

    • Timeline
    • Service type
    • Location or zip code
    • Budget range
    • Eligibility questions

      Step 5: Confirmation & Follow-Up

      WelcomeAI™ can automatically:

      • Confirm bookings
      • Cancel or reschedule appointments
      • Send reminders
      • Alert staff to required follow-up

      Step 2: Intent Detection

      WelcomeAITM gathers caller details and then identifies why the caller is reaching out:

      • Caller name, email, phone
      • Book an appointment
      • Ask a question
      • Get standard pricing information
      • Request support
      • Speak to a team member

      Step 4: Routing & Action

      The system can automatically:

      • Update or add contact records
      • Book appointments on your calendar
      • Transfer or escalate to staff when needed
      • Create CRM notes and follow-up tasks
      • Trigger email or text workflows

      How WelcomeAITM Works

      Step 1: A Branded Greeting

      A friendly, professional greeting customized to your business.

      “Thanks for calling {Business Name}, I’m {Name your Agent}. I can help schedule appointments, answer questions, or connect you with the right person.”

      Step 2: Intent Detection

      WelcomeAITM identifies why the caller is reaching out:

      • Caller name, email, phone
      • Book an appointment
      • Ask a question
      • Get standard pricing information
      • Request support
      • Speak to a team member

      Step 3: Smart Qualification

      Based on your rules, WelcomeAITM can ask:

      • Timeline
      • Service type
      • Location or zip code
      • Budget range
      • Eligibility questions

      Step 4: Routing & Action

      The system can automatically:

      • Update or Add new contact information
      • Book appointments on your calendar
      • Transfer/Escalate to staff when needed
      • Create CRM records and notes
      • Trigger follow-up tasks, email or text workflows

      Step 5: Confirmation & Follow-Up

      The system can automatically:

      • Cancel or Reschedule appointments
      • Send reminders to appointments
      • Alert staff to follow-up tasks
      • Trigger emails or text workflows

      Why Businesses Choose WelcomeAITM by Shield Bar

      These use cases reflect how WelcomeAI performs when demand already exists — results can scale with volume and configuration.

      Voice AI (Sales Lead Capture)

      Before: Missed and delayed inbound sales calls

      Change: WelcomeAITM answered and qualified leads immediately

      OUTCOME

      More captured conversations and cleaner booking handoffs

      SMS (Customer Service)

      Before: Repetitive service questions tying up staff

      Change: Automated, consistent SMS responses

      OUTCOME

      Faster resolution and reduced internal interruption

      Live Chat (Vendor Communication)

      Before: Vendor inquiries delayed or missed

      Change: Live chat handled consistently

      OUTCOME

      Improved responsiveness and smoother coordination

      These reflect early internal deployments. Results vary by business and configuration.

      Is WelcomeAITM For You?

      WelcomeAITM is a strong fit if:
      • You need 24/7 or after-hours and overflow handling
      • Calls are generally 5 minutes or less
      • Appointment-based local services
      • High Volume lead intake businesses
      • You lose leads due to missed calls
      • Callers mostly want speed and information, not rapport
      • Your Products/Services and Processes are standardized
      • Your staff hates answering phones/interruptions
      WelcomeAITM might not be a fit if you:
      • Have very low inbound volume
      • Have a high-liability or regulated industry (medical, financial, legal)
      • Want AI to fully replace human staff
      • Have an emotion-heavy or crisis-driven business
      • Have a high-end luxury brand that requires a human by default
      • Aren’t open to reviewing costs and usage expectations 
      • Don’t have clear products/services, follow-up or booking process
      Call Scenarios Where AI Performs Exceptionally Well
      These are the highest ROI use cases:
      • “Do you have availability?”
      • “How much does this cost?”
      • “Can I book an appointment?”
      • “Are you open right now?”
      • “What areas do you serve?”
      • “I’m responding to an ad…”
      If those sound like 80% of your calls, this product fits.

      Ready to See WelcomeAITM in Action?

      See WelcomeAI™ in Action

      Call or text to interact with the system directly, or schedule a walkthrough with our team to evaluate fit.